Building a Brand Image Through Electronic Customer Relationship Management

Arshi Naim

Effective e-customer relationship management is imperative for increasing customer satisfaction, online sales, website patronage, loyalty, and retention. To understand exactly how this business strategy can be applied to enhance business operations, further study on its various benefits, opportunities, and challenges is required. Building a Brand Image Through Electronic Customer Relationship Management develops electronic customer relationship management strategies for achieving customer satisfaction and explains the concepts and uses of electronic customer relationship management to meet strategic objectives, improve customer loyalty, and build brand image. Covering topics such as marketing, brand equity, customer loyalty, and social media, this reference work is ideal for business owners, managers, entrepreneurs, industry professionals, researchers, scholars, practitioners, academicians, instructors, and students.

  • Format: Hardback
  • ISBN: 9781668453865
  • Publication Date: Jun 2022
  • Availability: In Stock - Despatched Within 5 Working Days

User Innovation and the Entrepreneurship Phenomenon in the Digital Economy

Pedro Isaias

  • Format: Hardback
  • ISBN: 9781522528265
  • Publication Date: Oct 2017
  • Availability: In Stock - Despatched Within 5 Working Days

Advances in Electronic Commerce (AEC): 12 Volumes

Mehdi Khosrow-Pour

  • Format: Hardback
  • ISBN: 1935-2921-IGP
  • Publication Date: Apr 2017
  • Availability: Temporarily out of stock: Usually despatched in 14-18 days

Mobile Commerce

Esther Swilley

  • Format: Paperback
  • ISBN: 9781606498446
  • Publication Date: Nov 2015
  • Availability: In Stock - Despatched Within 5 Working Days

Electronic Payment Systems for Competitive Advantage in E-Commerce

Francisco Liébana-Cabanillas

  • Format: Hardback
  • ISBN: 9781466651906
  • Publication Date: Feb 2014
  • Availability: In Stock - Despatched Within 5 Working Days

Sales, Leases and Electronic Commerce - CasebookPlus

John E. Murray Jr.

The fourth edition continues the goal of earlier editions: providing the most current and comprehensive treatment of the modern law of sales and leases in national and international transactions. The new edition includes important new cases to elaborate the continuing development of critical provisions of that law, and to elucidate new caselaw trends. The official withdrawal of proposed amendments to UCC Articles 2 and 2A provided room for these important cases without a significant increase in the size of the volume. While continuing to emphasize any significant differences between Articles 2 and 2A, the new edition eliminates separate coverage of Article 2A where its provisions replicate Article 2. At the same time, the important distinction between true leases and secured transactions disguised as leases not only continues but is emphasized in new case and text material.Among other current developments, the fourth edition recognizes the Supreme Court's important elaboration of the Federal Arbitration Act and it effect on the holdings and rationales of state courts in adjudicating claims of unconscionable arbitration agreements. The unique CISG coverage of prior editions has been updated, along with the text material throughout the volume, to provide the most current dimensions of sales law.

  • Imprint: West Academic Publishing
  • Format: Hardback
  • ISBN: 9781684671625
  • Publication Date: Apr 2013
  • Availability: In Stock - Despatched Within 5-7 Working Days

Sales, Leases and Electronic Commerce

John E. Murray Jr.

  • Imprint: West Academic Publishing
  • Format: Hardback
  • ISBN: 9780314282859
  • Publication Date: Apr 2013
  • Availability: In Stock - Despatched Within 5-7 Working Days

Electronic Commerce and Organizational Leadership

Wilhelmina Djoleto

  • Format: Hardback
  • ISBN: 9781466629820
  • Publication Date: Feb 2013
  • Availability: In Stock - Despatched Within 5 Working Days

Electronic Commerce Management for Business Activities and Global Enterprises

In Lee

  • Format: Hardback
  • ISBN: 9781466618008
  • Publication Date: Jun 2012
  • Availability: In Stock - Despatched Within 5 Working Days

Trust and Technology in B2B E-Commerce

Muneesh Kumar

  • Format: Hardback
  • ISBN: 9781613503539
  • Publication Date: Nov 2011
  • Availability: In Stock - Despatched Within 5 Working Days

Customer Relationship Management and the Social and Semantic Web

Ricardo Colomo-Palacios

  • Format: Hardback
  • ISBN: 9781613500446
  • Publication Date: Aug 2011
  • Availability: In Stock - Despatched Within 5 Working Days

Electronic Business Interoperability

Ejub Kajan

  • Format: Hardback
  • ISBN: 9781609604851
  • Publication Date: Mar 2011
  • Availability: In Stock - Despatched Within 5 Working Days

E-banking and Emerging Multidisciplinary Processes

  • Imprint: Engineering Science Reference
  • Format: Hardback
  • ISBN: 9781615206353
  • Publication Date: Aug 2010
  • Availability: In Stock - Despatched Within 5 Working Days

Virtual Worlds and E-Commerce

Barbara Ciaramitaro

  • Format: Hardback
  • ISBN: 9781616928087
  • Publication Date: Aug 2010
  • Availability: In Stock - Despatched Within 5 Working Days

Secrets of Electronic Commerce

United Nations

  • Format: Paperback
  • ISBN: 9789291373789
  • Publication Date: Apr 2010
  • Availability: Temporarily out of stock: Usually despatched in 14-18 days

e-commerce Trends for Organizational Advancement

  • Format: Hardback
  • ISBN: 9781605669649
  • Publication Date: Nov 2009
  • Availability: In Stock - Despatched Within 5 Working Days

Promoting Confidence in Electronic Commerce

United Nations

  • Format: Paperback
  • ISBN: 9789211336634
  • Publication Date: Mar 2009
  • Availability: Temporarily out of stock: Usually despatched in 14-18 days

Electronic Business

In Lee

  • Format: Hardback
  • ISBN: 9781605660561
  • Publication Date: Jan 2009
  • Availability: Temporarily out of stock: Usually despatched in 14-18 days

Consumer Behavior, Organizational Development, and Electronic Commerce

  • Format: Hardback
  • ISBN: 9781605661261
  • Publication Date: Dec 2008
  • Availability: In Stock - Despatched Within 5 Working Days

Cases on Managing E-Services

Ada Scupola

  • Format: Hardback
  • ISBN: 9781605660646
  • Publication Date: Oct 2008
  • Availability: In Stock - Despatched Within 5 Working Days