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Advances in Banking Technology and Management

Impacts of ICT and CRM

Vadlamani Ravi (author)

ISBN: 9781599046754

Publication Date: Dec 2007

Format: Hardback

Examines various technical and organizational elements that impact services management, business management, risk management, and customer relationship management.

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Illustrations Illustrations
Pages 364
Date Published 30 Dec 2007
Publisher IGI Global
Subject/s Management & management techniques   Computer science   Banking  

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