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info@eurospanbookstore.com

Privacy Statement

This Privacy Statement is designed to give you useful information about your rights and the way Eurospanbookstore collects and uses personal information.

Our Approach to Privacy            

We fully support and abide by the provisions of the UK Data Protection Act -when we collect information from you we do so in a way that does not infringe your right to privacy. We do not request more information than is reasonably necessary for us to function as an e-commerce site and to enable you to participate fully in the benefits offered within it. Besides what we describe here in this Privacy Statement, we do not maintain any personal information obtained from users in a retrievable form.

How We Collect and Use Personal Information

We store personal contact details and comments that you provide to us when you register with us. We also collect information on pages that are visited.  When registering, we ask for your name, email address and telephone number, demographic information such as street address and postcode, as well as your credit or debit card number and its expiry date. Our Customer Services team uses this information to process and fulfill your order and to notify/update you on your order status. Your telephone number acts as an alternative contact point should there be a problem with your email address and/or your internet service provider. 

We store and use this information, together with any additional comments you may volunteer regarding your specified subject interests and, unless you inform us that you do not wish to receive further information from us, we may in the future send you targeted information about new products. For similar reasons we also retain detail about the products you purchase.

We may also use the information we collect to notify you about important functionality changes to the site and we may also use cookies (see below).

Sharing Personal Information

We will not sell, rent, share or trade your personal information to any third parties without your permission.

Some of our products may be hosted by third parties. We have agreed with those third parties that they will also keep your information secure and not sell, rent, share or trade any of your personal information to others without your permission.

If we believe that your use of the website is unlawful or damaging to others, we reserve the right to disclose the information we have obtained about you to the extent that it is reasonably necessary, in our opinion, to prevent, remedy or take action in relation to such conduct.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps us to analyse web traffic and allows web applications to respond to you as an individual. That web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. This site uses cookies for a number of purposes:  for instance to enable us to simplify the logging on process and help ensure the security and authenticity of registered users;  to provide the mechanisms for online shopping; and to enable traffic monitoring. This helps us to analyse data on web page traffic and to better understand what are customers are interested in. This, in turn, allows us to keep our site, particularly the product selection, in line with customer needs.

We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or to any personal information about you, other than the data you have chosen to share with us. Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile.

While you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to shop with us.

More information on cookies and how they work can be found here: http://www.cookiecentral.com/c_concept.htm

Changes to Privacy Policy

In future, we may update this Privacy Policy and you are encouraged to check this page from time to time to familarise yourself with any changes. Meanwhile, if you have specific questions, please use the online contact form here Contact Us


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